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The Interviewer Said!

February 6th, 2012 by Kira

This post was written by Perry Newman and was originally featured on the Career Rocketeer blog.

In my career, I have written and read thousands of resumes and I will be the first to admit a well-written resume is no guarantee that you will be hired for a new job. However from my own experience and the experiences of many of the people I have worked with I can say with 100% certainty that a well-written resume will increase your apply to interview ratio by at least 25% and improve your chances of impressing the people who interview you.

To highlight for you how a effective a tool a well-written resume can be, I asked a number of people who found a new positions about the feedback they received on the resume we collaborated on, and here are a few responses..

1: The interviewer said “you are a candidate we could not afford to pass on so after I finished reading your resume I picked up the phone ASAP to contact you to schedule an interview.”

2: The interviewer said” the minute I finished reading your resume I knew you were a perfect match for the profile we developed for a new hire.”

3: The interviewer said “after reading your resume I felt I’ve known you for years even though we’ve never met.

4: The interviewer said “based on your resume I know what we can expect from you in the future if we hire you.”

5: The interviewer said “I screened over 100 resumes but yours was one of only a handful that stood out and caught my attention based on its style and content.”

6: The interviewer said “your resume answered all the questions I had about you and raised a few questions I had not considered about your competition.”

The bottom line is if you have a well-written resume you can elicit they same type of responses as well. Not every resume can get interviewers and screeners to react like this; after all you must have the talent and ability to put on paper that will excite people. But I can tell you that a well-written resume will get people to take notice of you and what you have to offer and it will increase your chances of being considered a front runner for a new job.

Perry Newman is a nationally-renowned job transition specialist who develops branded resumes and is a career coach for executives, professionals and MBA’s seeking six- figure positions in multiple industries within the USA. As a Certified Placement Consultant, Certified Social Media Strategist and founder and former Managing Director of a NYC-based executive search firm, Perry has a rare combination of talent and experience that is essential for your success in today’s job market. Acknowledged as a subject matter expert in his field Perry is a sought-after public speaker for radio, TV shows and career services seminars and his articles and blog posts are published in national newspapers, magazines and blogs throughout the nation and the world.

How to Keep Your Cool During a Performance Review

January 16th, 2012 by Kira

This article was written by Robert Galford, Managing Partner of the Center for Leading Organizations, is a Leadership Fellow in Executive Education at the Harvard Graduate School of Design. It was originally posted on HBR Blog Network.

While the holiday season may be behind us, the peak season for exchanging gifts and messages is not over. Not by a long shot. For many companies, it’s salary and performance review time. It’s bonus time. It’s profit-sharing time.These anxiety-provoking milestones are filling your organization’s calendar even as you read this, and they will continue to do so for at least the next few months. And there is plenty of anxiety to go around, affecting both providers and recipients of such tidings. What does this signify? What are they telling me here? What does it say about how I am valued?

For the feedback providers among us, there is ample available advice on how best to proffer messages and to ensure their effective delivery. However, there’s far less guidance to help us when we are on the receiving end of these “gifts” (after all, aren’t we always hearing how feedback is a gift?).

The purpose of this post is to start a conversation among us, to consider how best to take in the feedback messages we receive — not just at this time of year, but all the time.

Here are four ways to become better at receiving — and implementing — feedback:

1. Relax. Nervous going in? Even a little? Of course you are. There’s an imbalance of power, information and preparation from moment one. The providers of your feedback spent at least some time gathering data, synthesizing it, and formulating the message. Even if they prepared it all by themselves, it was probably part of a broader organizational effort involving multiple inputs from a number of people. And you? You’re going in with none of that information. Given that imbalance, why would you possibly expect not to be even a little nervous? Give yourself a break. Relax. Unless you’re already in trouble, there will be no trapdoor under your chair.

2. Prepare yourself to hear one or more unexpected “somethings”

a. Something you did or didn’t do, that you had no idea was even on the radar screen as a factor or an issue.
b. Something that was a bigger deal than you thought. Or a smaller one. And the consequences or impact in the feedback message seems disproportionate.
c. Something that could or should have been addressed with you weeks or months earlier.
d. Something that you thought had already been resolved or improved upon.

3. If you don’t agree with the feedback, don’t launch into a defense right away. As you listen, hold that thought and hold your tongue! Force yourself not to form a conclusion or communicate a response too quickly, and maybe not even in the course of the conversation. You’ve spent zero time on absorbing and interpreting the data at this point. Apply the following filters:

a. Put it in absolute context first. Even if you are disappointed that it’s not the biggest bonus ever, or you didn’t “Exceed Expectations” in every category, or you discover your nemesis received the equivalent of the Nobel Prize, what’s the summary message to you? Is it more valid than not? More positive than negative? Was it mostly on-target?
b. Figure out how to use what you have heard. As a result of this feedback, do you know what you can or should do the same or differently going forward?

While a few on-the-spot questions are OK, finding your own version of “I’m guessing it’s OK for me to come back to you if I have more questions” is a better approach.

4. When it’s over:

a. Thank them sincerely for their time and thoughts, regardless of whether you were thrilled with their message or their delivery. Unless they were bored or rude, it required some work on their part.
b. Reflect on the overall message, and what it conveyed. If you are contemplating a campaign to prove you were right on some specific point, consider that it might ultimately be more helpful to focus on the broader takeaway and what it will require to do as well or better next time.
c. Don’t just file it and forget it. Look at it again in a few months, and see how you’re doing.

Finally, remember this was but a single piece or episode of feedback. If you’re lucky, you’ll receive many more.

Now, what’s your feedback on receiving feedback?

Making Your New Year’s Career Resolutions

January 3rd, 2012 by Kira

“Today is the first day of the rest of your life.” –Anonymous

This is such a great quote, and one that can be applied at anytime in your life. Although many people use the calendar new year to start fresh, remember that you can make a fresh start any moment you decide to.

With that said, what are your plans for 2012?

  • Will you make a career change?
  • Are you seeking a promotion?
  • Would you like to increase your performance, sales numbers, attitude?
  • Do you plan to move into management?
  • Go back to school? Take a course? Become certified in a skill?

Beyond setting goals, making plans, and writing out your intentions – also consider your state of being. Perhaps you can choose a word for the year – like “Fortis” – meaning strength. You could also choose words like courage, balance, or harmony.

A word for the year can be a focal point. Something for you to remember, and bring yourself back to a solid base throughout the months ahead.

Writing your goals and intentions, means you are more likely to achieve them. Take the time to do this over the next few days. Then put them in a place where you’ll see them frequently, revisit them, adjust them, and make them happen.

Happy New Year!

What is Career Branding?

December 5th, 2011 by Kira

This is a post that was originally featured on Career Rocketeer, written by Ian Levine.

Personal Branding (PB) + Relationship Capital (RC) = Career Branding (CB)

PB + RC = CB

Why does this matter?

The answer is simple.  If you work the formula you will have more successful career branding!

The time to build a network is when you are seeking nothing in return. If your objective is to time results, you will most likely come up short of goals because your relationships will be all short term, results oriented.   Thus any “relationships” will lack depth and breadth.  What you really need to do is position for the “whenever”.   You position for the “whenever” by building Relationship Capital before you need it.

Obviously, the unemployed are at a significant disadvantage to maximize an effective Career Branding campaign because by definition they have an immediate need for results.  Thus their ability to build Relationship Capital is limited.

The unemployeds’ immediate need for results has lead to the proliferation of LinkedIn advisors that make two strong recommendations.

1)      Build a large network of connections fast.

2)      Come up with a slick LinkedIn tag line

Concept 1

An artificial network is effectively a “spray & pray” marketing technique. There are numerous LinkedIn webinars or services that suggest (or actually help) build large LinkedIn networks instantly through variousInmail and aggressive “Group joining techniques”. Our opinion is that this does not represent a strategic job search and offers very little true utility in finding work faster.  It certainly can work and you could also win the lottery today and thus not be reading this article.  Creating artificial networks is counter to our formula for Career Branding.

Concept 2

Over the last several years, the unemployed have been coached to change their LinkedIn profile headline to titles like:

  • Quality Guru
  • Sales Superstar
  • Digital Print Expert
  • Online Marketing Sherpa

Career Brander definitely recommends and respects the attempt to clarify one’s specialty and create a personal brand.  A succinct and accurate LinkedIn headline is a good idea, however this is simply a beginning, and the real work is getting the personal association of the title in the marketplace. The mistake people make is waiting until they are looking for a new job to address their personal brand.  Brands are earned not instantly accepted!

The trick is to build the personal brand over time and then match it to one’s networks of connections/relationships.

Think about a salesperson cold calling a prospect.  If a sales person cold calls prospects, saying we are the best at “X” and asking for orders, they will fail 999.9 out of 1000 times.   This is not how “buyers” are wired and is a fairly ridiculous approach.   The prospect has not been nurtured.  The sales person is not a known entity and thus the recipient of the call has no inclination to listen or necessarily believe anything they are saying.  There is no reason for trust and trust is implied in every purchase!  The same principle applies to job search.

Successful salespeople (and companies) brand themselves by building relationships BEFORE they need them.  Career branding is no different.  Relationships are best built before one party in the relationship has an immediate pending need.  Trust is built by non-threatening exchanges that are not self centered.  The exchanges need to offer something to the other party such as knowledge, connections or other learning’s.  This principle is why, Career Brander does not advocate Linking on LinkedIn just to build out a network, but rather Linking based on real relationships.   Perhaps a Luddite’s view; but an on-line relationship is generallynot nearly as deep as a more traditional personal one that has relationship capital build through non-cyber means.  There are exceptions, but just connecting on LinkedIn does not represent Relationship Capital.

Personal Brands and Relationship Capital are earned.  They take time to develop and require continual and consistent re-enforcement to build and become meaningful. They cannot be instantly achieved through LinkedIn profile headlines, cold calling, artificial social networks, or introductory emails.  Start now and invest time to PB and RC every week.

If you look at your peers, those who cycle through successful career positions without extended job searches, they have mastered the PB + RC = CB formula.

Let’s relook at the formula at this articles beginning.

Personal Branding (What you are known for.)

+

Relationship Capital (Your network and how committed are they to you based on historical actions and interactions.)

Equals

Career Branding

Ian Levine is a leading authority and frequent speaker on sales optimization techniques.  As the founder ofCareer Brander he applies sales and marketing techniques to Career Branding and Job Search.  Career Brander’s Job Search Radar, is a robust tool that integrates Hoover’s premium content, social networks and web agents into an effective career transition platform.  You can read additional personal branding, job search and career articles by Ian Levine on the Career Brander Blog.


When You’re Getting Interviewed, But Not Getting Hired

November 21st, 2011 by Kira

With all the applicants that are sending off their resumes to fill open positions, it’s easy to get excited when you get a call back for an interview. So, what happens when you consistently interview, but don’t get offered the job?

Here are a few things to consider if your getting an interview, but not an offer.

  1. Does your resume accurately reflect your accomplishments, skills, and qualifications? If you’ve fluffed your resume, you could inadvertently cause a red-flag during the interview. When most employers or staffing companies do their first round of interviews they are seeking to eliminate people. They are watching for cues that you are being untruthful, incongruences, and signs that you won’t fit within the company culture. The more accurately your resume represents you, the more likely you are to move through to the next round of interviews.
  2. If you are sure your resume accurately reflects your work history and skill set, take a look at where the next stumbling block may occur – the actual interview process. Would you consider yourself to be a good interviewee? Are you able to act natural and be yourself? Do you exhibit the level of professionalism the company is looking for? It’s not uncommon for people to believe they are a good interviewee, when in fact, compared to other candidates they lag behind. Seek out a professional coach or mentor to help identify where your interview skills could be improved.
  3. Do you go for the close? Candidates who don’t inquire about the next step are missing out on a great opportunity to seal the deal.  Always ask what the process is to get hired, don’t be afraid to inquire if there’s anything they are concerned about with you as the candidate of choice – which will give you an opportunity to refute those concerns. Also find out how you should follow up and how soon. Additionally, take the time to send a handwritten thank you note or card through the mail. Email is okay when you know the decision making process is short (it’s Wednesday and they want to decide by Friday), but nothing says you really want the job like proper follow up. Lastly, tell your interviewer that you are definitely interested in the position. If they feel you are possibly on the fence, it’s likely they’ll overlook you as a candidate.

Getting the interview is a great thing, and you should acknowledged that your resume helped you stand out in the stack. But interviewing frequently, without a lot of forward movement just lets you know there are other areas you can improve on for your job search. With a little awareness, attention, and creative thinking you’ll be sure to get an offer soon.

4 Smart Strategies for Job Advancement

October 17th, 2011 by Kira

Smart executives know that in order to achieve job advancement, they cannot afford to take anything for granted. Performing well and bringing value is tantamount to success! However, you can be great at your job and never advance to the next level if you don’t make a conscious effort to plan for career growth. Those who decide to seek job advancement must leave nothing to chance.

To advance yourself to the next level, create a clear and concise roadmap that guides you through the process. Here are some specific strategies you will want to adopt in order to succeed:

Create Your Personal Brand

Creating a brand that is in high demand is one of the most powerful things you can do to fuel career advancement.  Once you establish the skills and characteristics that make you unique, employers will be more likely to pursue you.  To develop and implement a personal brandingstrategy, you must first assess your strengths, preferences, and differentiators. I often provide a DISC assessment as a first step in establishing a sound personal branding strategy.

Convey Your Value
Once you have a thorough picture of the image you wish to convey with your personal brand, you must continue to refine the brand and establish it as a common theme in all of your communications. You must BE your brand. Blogging, participating in discussions on social media sites, providing case studies, volunteering, and attending local networking events are all ways you can extend and grow brand recognition.

Update Your Career Documents
Smart executives recognize that part of positioning their brand includes creating outstanding career documents. A strong LinkedIn profile and the development of a professional biography can add value, and help with job advancement. It is no longer enough to have a basic résumé.  Your résumé must be polished and focused to reflect your brand image. It should include targeted and impactful wording that illustrates your most impressive accomplishments. Many executives are opting to include a multimedia VisualCV / Digital Résumé as part of their repertoire.

Public Speaking & Media Interaction
I know that people hate the thought of speaking publicly; but the more you get your face and name out in the world as a valued resource and industry expert, the more likely you are to be remembered for new and interesting opportunities. If you are quoted as a trusted resource in multiple publications, this will add clout to your brand, as well.

Most successful executives have worked hard to develop their reputation and nurture their brand value.  It is important to think about job advancement early in your career.  By planning a well-defined strategy and mapping out a specific path for growth, you will be one step ahead of the competition.

This post was written by Debra Wheatman, originally posted on Careers Done Write.

Debra Wheatman, CPRW, CPCC is President of Careers Done Write, a premier career services provider focused on developing highly personalized career roadmaps for senior leaders and executives across all verticals and industries.

Get Heard in the Workplace – How to Share Your Thoughts and Ideas

October 10th, 2011 by Kira

Communication in the workplace can be challenging at times, but speaking up and getting heard is an essential part of staying happy and satisfied in the workplace.

How can you get heard in the workplace? Here are three tips for increasing the effectiveness of your communication!

  1. Become solution oriented. Managers are always approached with complaints and problems, yet few employees actually consider presenting solutions. They expect their managers to figure out the problem for them. Presenting a problem with a solution will make your managers ears perk up. The next time you see a problem, think about how it can be solved before you reach out to your higher up.
  2. Be clear and focused when delivering information. Most managers only need to know the basics, yet some people feel compelled to fill them in on all the details. To make the most out of your time with your manager, always provide the most essential, relevant, and critical details. Leave out the “he said, she said’s” and present the facts only.
  3. Be conscious of the time you are choosing to speak to your boss/manager. Talking to them as they walk down the hallway or at the water cooler, is likely to yield less results. Instead, schedule a 10-15 minute time slot with them, and let them know in advance what you’d like to discuss.

Remember, it’s always about bringing value to your employer, being clear and focused with your communications, and leaving any drama out of it

What are your tips on getting heard in the workplace? Share your experiences with us; we’d love to hear them.

Consistency, Clarity, and Integrity in Your Job Interview

October 3rd, 2011 by Kira

Have you ever been in an interview and found that the interviewer was asking very similar questions over and over again? The questions may sound different, but in fact, what the person is asking is essentially the same.

This is why consistency, clarity, and integrity are an important part of your job interview. Interviewers are often seeking to understand a personal fully, and to listen to any inconsistencies.

For example, if you said you left an employer for better employment opportunities (very general answer), yet you bring up a conflict with your manager in your interview, you’ll be sure that the interviewer will pick up on this. They will then ask more questions that will come back around to finding the real answer. Interviewers know that people are going to give the best answers they can in an interview, but when asking a question repeatedly it generally makes the interviewee drop their defenses and get to a more honest answer.

Consider this, if you were asked a question and then were repeatedly asked to dig deeper, how would you respond? What happens is that you are given a chance to really think about your answer as you reflect on the reasons behind your actions. This is where consistency, clarity and integrity come into play.

It’s actually a great topic to think about prior to your interview. You can ask yourself questions such as:

  • What do I stand for?
  • What are my values?
  • What’s really important to me?

Then, when you start your interview you can have a clear direction and focus for your answers. As the person digs deeper, they shouldn’t get a different answer because your first answer will be in alignment with your integrity.

What do you think? Have you been in a situation like this before?

Applying Patience to Your Job Search

September 26th, 2011 by Kira

If only the job search happened instantaneously… Unfortunately, not all jobs are filled quickly, nor do applicants find a job in a short amount of time. Some employers take their time hiring, others are so short staffed that even hiring the help they need is too much work. That’s why it’s critical to apply patience to your job search.

The average person spends about 20 hours per week when actively searching for a new job (according to University of Wisconsin-Eau Claire).  It can become a time consuming task in itself.  And while patience is essential, there are a few things that you can do to be proactive in your job search.

  • Keep your resume updated and individualized for the different types of jobs you are applying for.
  • Let your contacts and network know that you are actively seeking new employment.
  • Ensure your social media profiles are up to date and accurate.
  • Target specific companies, even when they are not advertising a new/open position.
  • Study the companies where you’d like to work.
  • Learn a new skill or trait, take a course, or invest in your education.
  • Use a variety of methods in finding openings (online, career fairs, recruiters).
  • Be prepared for the phone call. Have your interview suit ready to go.
  • Practice interview questions, know your answers before your appointment.
  • Look for back-door opportunities to meet executives and potential employers.

While some job searches and transitions can take as little as a few weeks, most individuals who are unemployed or who are actively searching, spend between 3-6 months in the job market. Be patient with your results.

If you aren’t getting any calls back, be sure that you are only applying to jobs that you are qualified for, or at least meet 90% of the requirements.  When you apply to jobs beyond your qualifications you are likely setting yourself up for disappointment. If you are qualified for the jobs you are applying to, but not getting calls back, check with a resume writer or career coach/mentor to see how your resume can be improved.

What are some other tips you have for being patient in your job search?

Best of luck in your job hunt!

Getting Your Resume to Stand Out

September 6th, 2011 by Kira

It may seem like getting your resume to stand out is like finding a needle in a haystack – challenging, yet somewhat possible.  But what if you made a few small changes to your resume that would make your future employer give you a second look, and pick up the phone to schedule an interview.

Here are few tips for getting your resume to stand out:

First, always have someone review your resume before sending it out. Misspelled words, mixed tenses, and even fragments can be a deterrent to your future employer. And, when we write our own resume, it’s hard to see what needs to be changed. Even common words like “the” can easily get misspelled and our untrained eye just doesn’t catch those very small mistakes. Misspelled words are the first thing to get your resume sent to the bottom of the stack.

Second, think creatively. Use color, shading, and borders where appropriate. Of course, don’t overuse these functions, but even a small amount will catch the reader’s eye and direct their attention to what you want them to read and notice on your resume. On the flip side, keep your different fonts to a minimum. At most, work with two different fonts and no more.

Third, write how you speak. When candidates write their resumes they tend to use “flowery” language, and not at all how they would communicate something in person. Don’t “fluff” your experience with wording, instead clearly outline exactly what it is you have done in your past positions. Plus, put more emphasis on your accomplishments and what benefit you brought to your past positions. Read your resume out loud to ensure that each line makes sense and reads clearly.

Lastly, add recommendations from past employers. If you’ve retrieved written recommendations from employers in the past, or even through sites like LinkedIn, use those recommendations on your resume. It’s a great way to showcase that people support you and your work. It also gives the resume reviewer a sample of how people feel about you without having to do research or make phone calls to past employers.

These are just a few things to help your resume stand out. Just remember, you want your resume to represent who you are. The more clearly and accurately a resume represents your style, work experience, and qualifications, the more likely you are to get a call back.